Privacy Policy

1) Information We Collect

We collect information to provide accurate quotes, schedule services, and improve customer experience.

A. Information you provide

• Contact details: name, phone number, email address.
• Service details: property type (apartment, villa, office), location, size, preferred date and time, special requests.
• Messages: enquiries sent through forms, WhatsApp, email, or phone calls.

B. Information collected automatically

• Device and usage data: IP address, browser type, pages visited, time spent, referring pages.
• Approximate location: derived from IP address for analytics and service coverage insights.

C. Payment information

If payments are handled through third-party processors, we do not store full card details on our servers. Payment providers may collect payment data to complete transactions.

2) How We Use Your Information

Just Deep Cleaning uses your information for the following purposes:

3) Cookies and Tracking

Cookies are small files stored on your device. We may use cookies and similar technologies to remember preferences, measure website performance, and understand how visitors use our pages.

Types of cookies we may use

• Essential cookies: help the website function properly.
• Analytics cookies: help us understand traffic and improve pages.
• Marketing cookies: may be used to measure ad performance and show relevant offers.

You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

4) Sharing and Disclosure

We do not sell your personal data. We may share limited information only when necessary, such as:

• Service delivery: with assigned cleaning staff and supervisors to complete your booking.
• Service providers: hosting, analytics, messaging tools, and payment processors that support our operations.
• Legal requests: if required by law or to protect rights, safety, and property.

International transfers

Some service providers may process data outside the UAE. When this happens, we take reasonable steps to ensure appropriate safeguards are in place.

5) Data Retention

We keep personal data only as long as needed for the purposes described in this policy, including service delivery, record-keeping, dispute handling, and legal compliance. Retention periods vary based on the type of data and the purpose.

6) Data Security

We apply reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work to reduce risks and prevent unauthorized access.

7) Your Rights

Depending on applicable laws, you may have rights such as:

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data when it is no longer needed.
• Withdraw consent for marketing communications at any time.

To exercise your rights, contact us using the details below. We may request verification to protect your privacy.

Contact Just Deep Cleaning